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PCSOFT has been serving the Smeaton Grange area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Technology Basics: SSID

Technology Basics: SSID

We’ve seen a lot of technology in our time, and during that time we’ve picked up on a lot of the vocabulary you expect experts to throw around. That being said, it’s easy to forget that not everyone uses these words--even business professionals who use the technology might forget what an acronym stands for. One of these is SSID.

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A Look at Facebook’s Ongoing Data Troubles

A Look at Facebook’s Ongoing Data Troubles

Facebook has had a lot of pressure on it over the past few years. After taking the company public in 2012, the world’s most popular social network went on to make several high-profile acquisitions (Oculus, Instagram, etc.) to solidify their position in the market. As a result the company has a lot of responsibility to protect the immense amount of data that it takes in. This has opened up the tech giant to be heavily maligned in the media over the past year.

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How to Turn a Security Risk into a Security Solution

How to Turn a Security Risk into a Security Solution

Let’s face it; the office isn’t the most engaging place at all times. Repetitive tasks can make attention to detail difficult to maintain. While this might throw a wrench into operational plans, it’s not the end of the world. A major threat like ransomware, on the other hand, could be a business-ender. When a lack of engagement meets security issues, you create a whole other monster that could strike your business when you least expect it.

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Tomorrow’s IT: Why Managed Services are Crucial in 2019

Tomorrow’s IT: Why Managed Services are Crucial in 2019

Technology has fundamentally altered the capabilities of businesses. Cloud computing has provided access to enterprise-strength computing at small business costs, and now IT providers are more able to provide value than simple repair-and-replace services. The name of the game is value, which is why the value-driven IT services of tomorrow are here to stay.

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Tip of the Week: Three Ways to Promote Operational Efficiency

Tip of the Week: Three Ways to Promote Operational Efficiency

Revenue is a key component of any business, crucial to the continued success and efficacy of it. However, in order to sustain an incoming revenue stream, a business needs to be able to operate efficiently enough to support it. In this week’s tip, we’ll review a few ways that you can build this efficiency in your own operations to assist your efforts to build a prosperous business.

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Tip of the Week: New Windows 10 Features

Tip of the Week: New Windows 10 Features

Windows 10 received its second update in 2018. While some experts believe that this second update is too much, others look at it and are happy that more features and functionality is being added. Today, we’re going to dig into the details about this update, as well as some of the helpful features that you can take advantage of.

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Powerful Physical Security Options

Powerful Physical Security Options

Data security isn’t the easiest thing in the world to plan for, especially if your organization doesn’t have any dedicated security professionals on-hand. While protecting your data with traditional methods, like passwords, firewalls, and antivirus, is important, what measures are you taking to make sure a thief or hacker isn’t just walking into your office and making off with your technology?

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The Marriott Hack Exposes 500 Million People

The Marriott Hack Exposes 500 Million People

It’s nice to get away every now and then, but if you have stayed at any property under the Marriott umbrella, including St. Regis, Westin, Sheraton, or W hotel since 2014, there is a good chance that your personal information has been leaked, a spokesperson from parent company Marriott has said. They said the multinational hotel corporation will begin emailing users impacted by the leak in the coming days.

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Tip of the Week: How to Get Production Out of Your Smartphone

Tip of the Week: How to Get Production Out of Your Smartphone

With the holiday season winding down, business needs to get done, which means that organizations will be expecting their employees to get back to work and make things happen as quickly as possible. Mobile devices make this prospect much easier, as work can be done on-the-go in a flexible manner. Here are some tips to get the most out of your mobile devices post-holiday season.

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A Hosted VoIP System Comes with Real Benefits

A Hosted VoIP System Comes with Real Benefits

There are many reasons why a hosted Voice over Internet Protocol telephone solution (also known as hosted VoIP) is popular for small businesses. This is due to the many benefits that a small business can glean from such a solution, both in its security and its overall operations. We’ll review some of these benefits here.

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