PCSOFT Blog

PCSOFT has been serving the Smeaton Grange area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

What a Real IT Assessment Will Reveal

What a Real IT Assessment Will Reveal

While IT solutions are an increasingly important factor to any business’ success, it isn’t always an easy matter to determine which solutions will be the most beneficial. One of the most important steps to identifying them is to understand how your current solutions function, and how they can be put to better use or otherwise improved.

An IT assessment is one of the most effective ways to do so.

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Best Practices to Control Your Access Control

Best Practices to Control Your Access Control

Over time, your business will accumulate a lot of data, including some that certain employees or departments will have no need to see (or perhaps shouldn’t see). An effective way of keeping eyes from wandering is through an access management policy. Let’s go over a few elements you ought to prioritize in your approach to controlling internal access.

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Tip of the Week: Windows 10’s Virtual Desktop Is Very Useful

Tip of the Week: Windows 10’s Virtual Desktop Is Very Useful

Windows 10 gives you interesting options to help you manage your computing experience. One of these options is the presence of the virtual desktop. On a Windows machine, look at your taskbar, near the Start button and the search function. The next little icon, the one that almost looks like a bit of film, is the Task View button, the button that will give users the ability to create and manage virtual desktops. For this week’s tip, we’ll discuss how to use this feature.

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Backups Leave Your Business Secure

Backups Leave Your Business Secure

In order to function properly, the modern business needs data. With the predictions of serious cyberattacks, like ransomware, that have been made for the coming year there is no business that can neglect its data protections. Here, we’ll discuss what these predictions are, and what you need to do to prepare.

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Exploring Common Server Issues SMBs Encounter

Exploring Common Server Issues SMBs Encounter

A server is a very important piece of the modern business’ technology infrastructure, and so it is important to understand what it is that could cause it to crash. Here, we’ll go over some of the most common crash causes to help you determine how to best take care of it. 

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Tip of the Week: Stop Word from Editorializing

Tip of the Week: Stop Word from Editorializing

At the time of this writing, Microsoft Word has a market share just shy of 37 percent, making it a pretty safe bet that you’ve used it at some point. As a result, you’re probably familiar with Word’s insistence of changing how certain things are formatted, which can become irritating - especially if you had it formatted how you wanted it the first time. This week, our tip will cover how you can stop Word from editorializing.

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VoIP Solutions Can Have a Ton of Features

VoIP Solutions Can Have a Ton of Features

A great many businesses nowadays have discovered the benefits of using the solutions available through improvements to the technology that has been around for decades - just not in its current form. One prime example is the use of Voice over Internet Protocol to fulfill a business’ telephony needs. By its nature, VoIP offers a variety of useful features - which we’ll review in part here.

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Start Off 2020 by Auditing Your Online Accounts and Passwords

Start Off 2020 by Auditing Your Online Accounts and Passwords

Let’s take a look at a real-world scenario that I ran into a few weeks ago with a family friend. For the sake of this story, let’s call him Bob. Bob lost access to a pretty important online account.

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Looking at Half a Century of Technology

Looking at Half a Century of Technology

2020 is just a week old, and as a technology company, we are proud to promote the use of technology. To celebrate 2020, we thought it would be interesting to take a look at just how far technology has come in the past 50 years. 

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Our Help Desk Is Extremely Useful

Our Help Desk Is Extremely Useful

The IT help desk may seem like it is a throw-in managed service. After all, most of the maintenance to your organization’s IT will be done remotely. This remote maintenance will present your team with more reliable computers, servers, and networks. This enhanced reliability will allow them to be more productive, but what happens when they come across an issue in the course of work? Using similar technology, our IT help desk can get their issues resolved and get their technology back up and running quickly.

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