PCSOFT Blog

PCSOFT has been serving the Smeaton Grange area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

The Conferencing Options That Really Matter

The Conferencing Options That Really Matter

Conferencing software is bringing a whole new angle for businesses to communicate with staff and clients, alike. This is shifting the way companies do business; and, with this newfound freedom, they are expanding their reach and being more efficient. Let’s take a look at the features that come with the best conferencing solutions and how they help businesses improve their operations.

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How to Optimize Security, Regarding Your Servers

How to Optimize Security, Regarding Your Servers

Your business relies on its servers in order to function - which makes it incredibly important that these servers are sufficiently protected. There are a few practices that you can put into place that will help you to secure your server room. Let’s work our way from the inside out as we review them.

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Tip of the Week: How To Delete All Those Recordings Siri Has of You

Tip of the Week: How To Delete All Those Recordings Siri Has of You

With personal privacy being a major public topic, Apple decided to give users more control over their data. 

Back in July, Apple had admitted that it was holding and listening to recordings of iOS users who use Siri. This wasn’t much of a surprise, since we know that Amazon and Google do the same with their digital assistants. Apple now lets you delete the conversations you’ve had with Siri.

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Confronting Video Conferencing Doubts

Confronting Video Conferencing Doubts

Businesses heavily rely on multiple different inter and intra communication methods to better fulfill the needs of employees and clients alike. While the use of email or direct message may suffice for specific scenarios, there are no data sharing options available greater than verbal communication. Many businesses underutilize conferencing platforms, so today we thought we would share some of the benefits that your business should be taking advantage of. 

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I Lost Data Once… A Collection of Horror Stories; Part 2

I Lost Data Once… A Collection of Horror Stories; Part 2

Here’s a horror story about an entrepreneur who, at a glance, was following many data backup best practices. Unfortunately, at the end of the day, things didn’t go so well when a crucial task was missed.

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I Lost Data Once… A Collection of Horror Stories; Part 1

I Lost Data Once… A Collection of Horror Stories; Part 1

I wanted to share a few stories we’ve gathered about times when a person or business has lost data. First, thank you to everyone who shared these stories with us and allowed us to publish them on our blog, and… we’re glad you made it through. The first one is a story about someone who learned their lesson the hard way.

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Cybersecurity is a Shortcoming for the DHS

Cybersecurity is a Shortcoming for the DHS

Every IT administrator today needs to be concerned about cybersecurity, as does every private business when it comes to its network. However, the same can’t really be said for the computing resources of the government and other public entities… simply due to the lack of talent available.

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Monitoring Your Staff Has Benefits

Monitoring Your Staff Has Benefits

You always read about the multitude of ways you can improve your business, but next to zero of them talk about what amounts to the elephant in the room: your staff. The workforce is a massive expense for most businesses; and, if it isn’t, it’s likely because you do a lot of things yourself. So, knowing that it becomes important to understand the financials around the people you have working for you. Basically, each worker has a number, and if you are getting that number out of their efforts, interfering with their work dynamic (to try to get more out of them) may actually have the opposite effect. 

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Tip of the Week: Mobile Data Management

Tip of the Week: Mobile Data Management

There are hundreds of things that a business owner has to do, so managing the security of the data coming in and going out from mobile devices might not make the hierarchy of considerations that need to be immediately addressed. Today, we will take a look at why paying attention to the mobile end of your business is so important, how Mobile Information Management (MIM) helps with that, and how MIM fits in with the rest of your mobile strategy. 

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How Google is Trying to Make Passwords Easier and Better

How Google is Trying to Make Passwords Easier and Better

Common opinion more or less states that passwords aren’t so much “necessary,” as they are a “necessary evil.” The best practices that are recommended to maintain the efficacy of passwords today can certainly feel excessive - which tempts many users into ignoring these practices, to the detriment of their security. Fortunately, many large companies - like Google - are trying to make passwords easier to manage.

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