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PCSOFT has been serving the Smeaton Grange area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

3 Strategies and Trends That Are Changing the Role of Your IT Department

3 Strategies and Trends That Are Changing the Role of Your IT Department

With technology being so important for modern business, these organizations have to be cognizant of industry and technology trends that could be used to improve their company’s productivity. How do the newest business technology trends affect your organization's ability to sustain or build revenue streams?


Here are three extremely important business technology trends that are being talked about constantly, and for good reason: they produce or lead to substantial ROI.

Uptick in Mobility
This trend has been building for years, but for small businesses that may not have the resources of larger outfits, enhancing your mobility is an absolute must. Today, when speaking of technological mobility, many people assume that the use of smartphones as a workstation is what is being bantered around. But a whole mobility strategy just boils down to creating a plan to manage the systems and data flow of using this enhanced mobility.

Businesses that once only managed their internal network now have to find ways to properly leverage mobile device management software to ensure that they keep their data protected, no matter who needs access to it. Moreover, companies are beginning to put together comprehensive Bring Your Own Device (BYOD) policies to help them keep potentially harmful malware off of their network. Mobile device management allows for whitelisting apps that are useful and blacklisting apps that aren’t. The idea is to educate your employees on proper security practices, and reinforcing these practices with technology solutions to shore up any notable weaknesses.

Emphasis on Security
To say that security hasn’t been a major consideration for businesses in the past, would be largely presumptuous. The more that organizations depend on technology, however, has altered the threat landscape precipitously. Only a few years ago viruses and malware that slowed a system down or tracked certain information were annoying, but not completely devastating to a business’ efficiency. Today, however, the scene has changed.

Nowadays, there is the constant threat of high-level malware such as ransomware that can present major headaches for any company. These threats move fast and adapt even faster, creating new strains of malware that even commercial-grade antivirus programs can’t stop. Add to that the constant threat of hacking, social engineering, and constant phishing attack have made any businesses that leverages technology have to focus on the security solutions they outfit their network with.

A More Proactive Strategy
There was a time, not that long ago, that when a piece of technology failed, a business would just have it repaired or replace it, dealing with the downtime the problem created, as if there were not another way. The managed IT services way is to constantly monitor, manage, and maintain, and log all parts of your technology to ensure that uptime is optimized. By fixing issues before they become problems, an MSP can help the modern business greatly reduce downtime and technology troubles.

Technology is going to break, but if you can tell when, or what the chances are of something breaking, you can make a better effort to keep it from negatively affecting your business. This is one of the many benefits of outsourcing your company's IT to a managed services provider like PCSOFT. We also manage your software licenses so that you don’t run into problems down the line. Staying proactive can keep your business agile and ready for anything that is sent its way.

We specialize in solutions designed to keep your organization running properly. For more information about IT trends for business or how industry best practices can really set your company up for success, call the IT professionals at PCSOFT today at 02 98730080.

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