When IT’s Done Right, Managed IT Can Enhance Your In-House IT Service

Technology management is a major pain point for small and medium-sized businesses. Some organizations might have an in-house team dedicated to handling all of the technology maintenance and management while others will choose to outsource this responsibility to a managed IT service provider. While going with an MSP for your business’s IT needs has its advantages, it also presents a unique set of challenges that must be overcome.

This is more important today than ever before, thanks to the continuously evolving nature of technology. The latest tech might seem appealing at first, but there’s always the possibility that it will be incompatible with the rest of your IT infrastructure. This is why it’s so beneficial to have a managed IT provider around to help you properly leverage your technology assets. Here’s a quick rundown of why some business owners prefer outsourced IT, and some of the complications that it might cause.

Why Choose Outsourced IT?
One of the most valuable reasons that businesses choose to outsource their IT management and maintenance is thanks to the ability to save time and money. If you’re relying on your in-house personnel to handle the maintenance of your IT infrastructure, it’s usually for one of two reasons: 1) You don’t have the time to handle all of the maintenance yourself, or 2) You don’t have the assets to hire a full-time IT department dedicated to resolving technology issues. Outsourced IT is handy for both of these situations thanks to its ability to administer the appropriate maintenance, at a reasonable monthly cost. By effectively utilizing managed IT services, you can transform the capital expenses of implementing new technology into operating expenses.

We live in an age of outsourcing; managed IT companies are capable of managing and maintaining technology from remote locations, allowing businesses to cut out expensive travel costs. So much more can be completely managed by an outsourced IT provider, including the integration of cloud services and desktop virtualization. Basically, any aspect of your organization’s technology infrastructure, from your IT maintenance to the full integration of brand-new technology solutions, can be outsourced to improve operations.

What’s the Primary Challenge?
Despite all of its incredible benefits, there’s one challenge that continues to push against outsourced IT: the in-house IT provider, or rather, the ability for the two to coexist. Many organizations believe that, thanks to their in-house IT, they don’t have anything to gain by taking advantage of outsourced IT. To counter this challenge, let’s consider this scenario: what if your entire in-house IT staff is too busy putting out fires to implement new solutions that are designed to improve operations? Or what if your staff is too busy implementing new solutions to focus on critical maintenance? In both cases, having business-orientated tech consultants on your side will greatly benefit your company.

Another point of contention is that your new IT solutions that are being outsourced might not be compatible with your current IT solutions. This isn’t the case with PCSOFT’s IT professionals. We know IT inside and out, and we take the time to work with you to determine the best tech for your business’s goals. To discuss how outsourced IT services can push your business forward, give PCSOFT a call at 02 98730080.