PCSOFT Blog

PCSOFT has been serving the Smeaton Grange area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How Modern Businesses Can Avoid Downtime By Looking to the Future

How Modern Businesses Can Avoid Downtime By Looking to the Future

Every organization relies on its IT to be available when needed. Some businesses can’t function at all without them. However, if a business isn’t keeping up with the management and maintenance of its IT, it can lead to downtime. Today, we’ll explore proactive IT maintenance strategies and how they help businesses minimize downtime in various ways.

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You Should Be Aware of These Two Productivity Pitfalls

You Should Be Aware of These Two Productivity Pitfalls

Technology has empowered us to achieve more than ever, but with that progress comes increased expectations for everyone. This means greater productivity, and the pressure to perform can be relentless at times, making it crucial to find efficient ways to manage our tasks. Unfortunately, there is a natural limit to how much we can accomplish, and certain challenges can push us to that limit faster. Today, we want to explore two of the most common productivity pitfalls.

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If You Care About the Earth, You May Want to Send Fewer Messages

If You Care About the Earth, You May Want to Send Fewer Messages

We all share a lot of data. There’s everything shared for professional purposes, of course, but there’s also all the casual things that we send back and forth—chats, requests to have people to pick up things on the way home, and (naturally) memes and pet pictures.

Most of this is sent off without a thought. However, let’s take a moment to think about it for a moment… is there an impact to all this data being sent around?

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Your Technology Needs to Grow with Your Business

Your Technology Needs to Grow with Your Business

Technology plays a crucial role regardless of a company’s size or growth stage. Therefore, having an IT infrastructure that can adapt to changes in business scale is essential.

Let's discuss the significance of a suitable IT infrastructure and explore best practices for tailoring it to fit your business needs.

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Keys to Improving Operational Efficiency

Keys to Improving Operational Efficiency

For the modern business, keeping processes efficient is a key contributor to maintaining productivity. By doing your best to eliminate inefficiencies small businesses can remain competitive and profitable. One effective strategy is to streamline processes through automation.

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Use Your Business Technology for Better Change Management Efforts

Use Your Business Technology for Better Change Management Efforts

Whether you like it or not, change comes for us all—particularly for businesses. Any organization that hopes to see any significant growth or innovation will be subject to change. Your organization should be capable of working with change, and when it comes to factors that can influence how well you adapt to change, there is no greater tool than your company’s IT.

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Managed IT is the Best Way to Approach Business Technology

Managed IT is the Best Way to Approach Business Technology

Information technology, or IT, is an indispensable component for most contemporary businesses and serves as the backbone of their operations. To ensure a smooth operational infrastructure, it is crucial that businesses manage their IT in the most effective manner possible.

One such way businesses can do this is through working with a managed service provider, or MSP. These types of arrangements can provide businesses with clarity and ease of mind as it pertains to IT and operations.

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A Winning Strategy for Implementing New Technology for Your SMB

A Winning Strategy for Implementing New Technology for Your SMB

Have you ever tried to introduce new technology to your team, only to have your efforts at improving your business’ efficiency bounce off of your apathetic and frustrated employees who just don’t see the benefits? You’re not alone; it’s difficult to teach old dogs new tricks, as they say. Granted, it’s not impossible, and your team can (and should) be able to get on board with any new implementations, provided you do some initial legwork.

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Different Size Businesses Need Different CRMs

Different Size Businesses Need Different CRMs

Establishing and nurturing positive customer relationships stands as important for any business. A vital tool in achieving this goal is the implementation of a customer relationship management (CRM) platform. While many CRMs share common features, some offer more advanced capabilities at a higher cost. This month, we will explore the suitable CRM options for businesses at different levels.

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How Biometrics Can Help with Payment Processing, and Why Some Users Are Worried

How Biometrics Can Help with Payment Processing, and Why Some Users Are Worried

Self-service checkout registers are incredibly popular with Gen Z, and while there are differing opinions on them and their impact on the workforce, there’s no denying that they are here to stay. That said, there is much discussion on whether or not biometric payment processing would make for a more efficient method of checkout. Spoiler alert: it doesn’t, and it’s not welcome for either consumers or organizations.

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Downtime Is a Predator. Is Your Business the Prey?

Downtime Is a Predator. Is Your Business the Prey?

Downtime in a business context can be considered a "business predator" because it can have detrimental effects on a company's operations, profitability, and overall success. Downtime refers to the period during which a business' critical systems, processes, or equipment are not functioning as intended. Here are some reasons why downtime is often seen as a threat to businesses.

Financial Impact

Downtime can result in significant financial losses. When key revenue-generating systems or production processes are unavailable, businesses may lose sales, incur extra expenses, or face penalties for failing to meet contractual obligations. Downtime can also prevent a business from pursuing new opportunities or responding to market changes. In a rapidly evolving market, missing out on opportunities can have long-term consequences, and can be the difference between business growth and stagnation.

Operational Impact

Downtime leads to decreased productivity as employees cannot perform their tasks efficiently. This results in wasted time, missed deadlines, and a drop in overall output. In cases where downtime is due to data loss or system failures, it can result in the loss of critical information, which can be difficult or impossible to recover. This can have severe consequences for businesses, especially when it comes to sensitive or irreplaceable data. Frequent downtime can demoralize employees who must deal with the frustration and stress of interrupted work. Low morale can lead to higher turnover rates and decreased employee engagement.

Customer Impact

Prolonged or frequent downtime can do significant damage to a company's reputation. Customers and partners may perceive the business as unreliable, which can be challenging to overcome. Also, these unfortunate companies may find it challenging to compete effectively in markets with companies that show better reliability.

If you struggle with downtime, you can do better. If you don’t, you need to ensure that continues. The IT professionals at PCSOFT can help. We can introduce you to technologies and strategies that are designed specifically to reduce downtime and improve operational efficiency. Get a professional perspective by calling 02 98730080 today.

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iOS 17 Has a Lot of Interesting New Features to Explore

iOS 17 Has a Lot of Interesting New Features to Explore

Generally speaking, each new iteration of any given operating system will offer some enhancements and improvements to the user’s experience, often via new features. iOS 17, the latest version of Apple’s mobile operating system, is no exception. Let’s go over some of these new features now.

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Nine Actions to Help Build an Effective Business

Nine Actions to Help Build an Effective Business

Organizing your business for better efficiency is crucial for maximizing productivity, reducing costs, and achieving your goals. Here are some best practices to help you organize your business effectively.

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Inefficiency Can Cripple Your Business. Here Are Two Tools That Can Keep Business Moving

Inefficiency Can Cripple Your Business. Here Are Two Tools That Can Keep Business Moving

Inefficiency can be a real killer for a business’ ability to take in revenue, but sometimes it seems like this lack of continuity can be unavoidable. It isn’t. Technology can go a long way toward helping you build more efficient processes. In this week’s blog, we discuss a couple of key pieces of technology used by many small businesses to keep their processes streamlined.

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Technology Can Make Your Business More Efficient

Technology Can Make Your Business More Efficient

Every organization is always looking for an advantage. Integrating technology can make a lot of difference as you try to build operational efficiency. Not only can technology bring speed to your business, it can bring reliability that is impossible through analog means. This month, we will discuss ways that technology can bring additional efficiencies. 

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Your Business Can (and Should) Use Technology to Streamline Operations

Your Business Can (and Should) Use Technology to Streamline Operations

Your business should always strive to prevent interruptions and issues related to operations. With the right technology and appropriate management of it, you will find that you experience far fewer of them. Let’s examine some strategies you can use that will help you build better processes and how technology can aid in this.

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Modern Managed Services Make for Environmentally-Friendly Solutions

Modern Managed Services Make for Environmentally-Friendly Solutions

It certainly is not unusual for businesses to move in the direction of “green” technologies, not just because they are better for the environment, but also because they are simply better for operations. Let’s go over some of the technologies your small business can implement to take advantage of the opportunities afforded by green technology.

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Maximize Profitability with Managed Services

Maximize Profitability with Managed Services

Your business relies on its profits and continued profitability to succeed, but this priority is surprisingly challenging. By investing in a managed service provider, however, you can gain a considerable advantage while improving your productivity, thus resulting in increased profits for your business.

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You Can’t Print Money, but You Can Save It… With Managed IT

You Can’t Print Money, but You Can Save It… With Managed IT

Even the most lucrative businesses never have enough capital and resources to do everything they would like to do. Whether it’s paying an unexpected bill or purchasing something you truly need, there are plenty of ways to spend more than you think for your business, especially with technology. Let’s go over some of the ways you can use technology to actually save money for your business.

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Automation Is a Vital Part of Running a Modern Business

Automation Is a Vital Part of Running a Modern Business

Automation continues to play a major role in business operations, but some companies have more trouble than others with implementation. Most businesses just don’t think out their strategy before implementing it, so we wanted to bring to your attention what businesses tend to automate, as well as the tools used to do so.

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PCSOFT
Suite 2.07, 3 Fordham Way
Oran Park, NSW 2570