PCSOFT has been serving the Smeaton Grange area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Best Practices are What Make Us Stand Out


You hear the term “best practices” quite often, but unless you know what the buzzword means, it is pretty much meaningless. There actually is some merit to understanding what the term “best practice” is and why it is so important, so without further ado, let’s take a deeper dive into what a best practice actually is.

What Does “Best Practice” Really Mean?

Gartner defines “best practice” as follows:

“Best practice is defined by Gartner as a group of tasks that optimizes the efficiency (cost and risk) or effectiveness (service level) of the business discipline or process to which it contributes. It must be implementable, replicable, transferable and adaptable across industries.”

Techopedia defines it as:

“... an industry-wide agreement that standardizes the most efficient and effective way to accomplish a a [sic] desired outcome. A best practice generally consists of a technique, method, or process.”

This is the definition which we are talking about in regards to your information technology. We aren’t pushing solutions that are not the best; these are industry-standard solutions that have yet to fall from grace or become obsolete due to better ones. The solutions we sell are the ones that best suit our clients and their specific needs.

The act of baking provides us with a decent analogy. If the instructions say to bake it at 350 degrees Fahrenheit for such and such time, it’s because those directions will deliver a consistent result. If you stray too far from these directions, like turning the oven up to 450 degrees, you can bet it will turn out pretty horrific. In this case, baking the cake at 350 is the best practice, as it leads to the best outcome.

Best practices in relation to business technology are supposed to make your processes as efficient and beneficial as possible. You can expect to arrive somewhere in between those two words.

Best Practices Deliver Significant Advantages When Applied to Your IT

There are several benefits to maintaining your business technology with best practices in mind. Here are some of them:

  • Improved productivity through technology that can deliver resources to your team in the quickest and most efficient way possible.
  • Improved customer satisfaction through spending more time on needs and fulfillment instead of worrying about technology
  • Improved resource management thanks to the time and money saved by implementing best practices, allowing you to redistribute that time and energy elsewhere.

Our Managed Services are Guided By Best Practice

We do our best to keep up with the best practices in the IT field, so you can count on us to always be on the lookout for the latest developments and to change the way things are done for the better. New technologies are always being developed and introduced to the world, so who wouldn’t want to take advantage of new opportunities, especially when these opportunities are often game-changing?

We can help your company make great strides forward with its IT management through the use of industry-standard best practices and mandates. To learn more about what we can do for your business, reach out to us at 02 98730080.

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Saturday, August 20, 2022

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Unit 2/8 Gallipoli Street
Smeaton Grange, NSW 2567