It doesn’t matter what kind of business you are; you probably use the telephone to a certain degree. Whether you are still relying on landlines or have graduated to more advanced solutions, your organization will always need a solid phone system to back up its communications with clients, customers, and staff. A VoIP system can be an incredibly valuable asset when implemented properly.
PCSOFT Blog
Ever since the telephone made its debut in the office environment, businesses have utilized it to at least some extent. Nowadays, VoIP, or Voice over Internet Protocol, has taken the capabilities of the telephone to the next level by offering businesses even more dynamic and flexible options for communication.
A business’ communications can do a lot. It can turn big problems into small problems and it can produce a work environment that moves things along pretty well. Unfortunately for many businesses, they just haven’t learned what technologies really work and spend a lot of time and effort trying to manage and utilize antiquated communication systems. Today, we will look at three technologies that speed up business and keep employees engaged.
With so many employees working outside the confines of the office environment, communication solutions are more important now than they have ever been. While you might be used to your traditional telephone infrastructure, we’re sorry to say that it’s simply not going to cut it any longer. We recommend you make the shift to VoIP, or Voice over IP, as soon as possible.
With the cost of doing business rising, it is not really a surprise that the decision makers at many organizations are looking to save a bit of money where they can. Using cloud platforms to meet business computing needs has proven to be a particularly popular way of doing so, especially when you can consolidate your business’ spending through products like hosted VoIP.
Many businesses experience a similar scenario when dealing with their telephony—one where an extremely expensive solution limits their capabilities… unless, of course, they are willing to fork over more of their available budget. VoIP, or Voice over Internet Protocol, is another option that can help fix both issues at once. Let’s take a few moments to review how VoIP does this, and what this can do for your business.
With businesses trying to feel out the situation, there is going to be some anxiety, some indecisiveness, even some fear about reopening too early (or too late). It may be a perfect time, however, to start to look at ways you can innovate your business. One way you can do that is by reinventing your business’ communications platform.
Cloud computing has been extremely useful for millions of businesses. With Infrastructure-as-a-Service (IaaS) and Software-as-a-Service (SaaS) titles providing sustainable computing options, and many businesses using the cloud for their organization’s data backup, cloud computing has become commonplace as a cost effective alternative to buying all types of IT. Another way that businesses are leveraging their monthly IT budget is on cloud-based communications platforms. This month we thought we would discuss cloud communications and how your business can benefit from making a switch.
Not many people realize this, but the concept of video conferencing has been around for about as long as the telephone has been—shortly after he was awarded the patent for the telephone, Alexander Graham Bell was apparently working on a version that would also transmit pictures. Many years later, conferencing technology has finally reached the point where it is a very beneficial business tool. Let’s review a few of these benefits.
Conferencing software is bringing a whole new angle for businesses to communicate with staff and clients, alike. This is shifting the way companies do business; and, with this newfound freedom, they are expanding their reach and being more efficient. Let’s take a look at the features that come with the best conferencing solutions and how they help businesses improve their operations.
Have you ever run into this scenario? You are out of the office working with a customer, or perhaps at a trade show or event, and you really need to deal with an emergency with an upset client. You pull out your phone and give the client a call and make things right. All goes back to normal for a while. A few weeks later the client wants to discuss something else and calls your cell phone directly instead of using the proper channels. You politely try to direct them to use your business line, but as the months go by, they start racking up more and more calls to your cell phone, taking your valuable time when any one of your employees could have helped them.
Business success relies entirely on communication. Think about it, a product or a service is entirely useless if there is no way to share or request information. Whether the communication is internal or external, the method upon which your business relies should be simple yet effective. Today, we will analyze the different methods your business can utilize.
Your business needs a reliable telephone system, that much is true. What if you could get one for a fraction of the cost that you are currently paying? What if that system came with cutting-edge tools that make the telephone company’s offering look like old news? These aren’t hypothetical questions. You can get a full-featured telephone system with built-in options that makes doing business easier than ever, for a fraction of the cost that you are paying right now for your “enterprise” phone system.
Email is a presence in almost every business, but some businesses use it better than others. Some use it as a be-all, end-all business communications solution, while others use it for correspondence that isn’t time sensitive. No matter how your business uses email, managing it properly will go a long way toward improving your efficiency and productivity.
Robocalls plague the world’s smartphone users, but have you ever stopped to ask why you receive them in the first place? Why are robocallers able to hide behind a local number so that you pick up the phone? Scammers are actually using a business tool you may have heard of… Voice over Internet Protocol, or VoIP, a modern phone solution that in the hands of anyone else is extremely helpful.
Small businesses have a unique challenge that must be overcome. The fact that some companies rely so much on traditional telephone providers is a testament to this. With a reliable Internet connection practically being a necessity in today’s business world, it’s no surprise that Voice over Internet Protocol has taken off in the business environment. If you give VoIP a try, you might find it to be the most valuable investment you can make for your company’s communications solution.