PCSOFT Blog

PCSOFT has been serving the Smeaton Grange area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Are Smart Technologies Coming for My Job?

Are Smart Technologies Coming for My Job?

Whether a person works in a factory or in an office environment, people have assumed that machines will eventually come for their jobs. This idea has bred a fear that machines will eventually become smart enough to do what they want to do rather than what we want them to do. This is mostly false, so we want to dispel these fears and explore how automation and other technologies can make your job easier and more efficient.

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Automation Can Give You Less to Worry About

Automation Can Give You Less to Worry About

Today’s business is always searching for a leg up, and this often means doing what it can to improve their operational efficiency. Companies can approach this in several ways. They can try to cut out redundancies, they can invest in training, or for many businesses, it means leveraging innovative new technological tools that are designed specifically for this purpose. 

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Automation Most Small Businesses Can Use

Automation Most Small Businesses Can Use

Automation is a great tool for businesses of all types, even smaller organizations that might have limited access to tools and resources. Through the use of time-saving automation solutions, even a small business can empower employees to save time and focus on other aspects of their duties by automating specific tasks and processes. Here are five ways small businesses can use automation to make operations just a little easier.

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Automation Can Spell Panic for Employees, But Also Relief Under the Right Circumstances

Automation Can Spell Panic for Employees, But Also Relief Under the Right Circumstances

Automation technology has many workers concerned about the future of their jobs. Computers are one of the many technologies that grow exponentially more powerful with every passing year, and these improvements lead to innovations that can save businesses tons of time and capital, but when applied to automation, does this come at the cost of jobs? Let’s see why workers in certain industries might be concerned about automation, as well as whether or not their concerns are warranted.

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Automation Tools are Changing Small Business Forever

Automation Tools are Changing Small Business Forever

By now, almost everyone is tired of the COVID-19 pandemic. Millions of people are out of work and millions more risk exposure at work. Thousands of businesses have had to close or suspend business. It’s just not a great scene for anybody. Many companies, who can’t just wait around for a vaccine to inoculate enough people for things to go back to normal, have started looking to automation to solve their business’ immediate and long-term problems.

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You Should Keep an Eye on Automation

You Should Keep an Eye on Automation

The use of automation is making waves in several industries for the boost in productivity it presents and overall cost reduction. With these systems being integrated very rapidly, the fear is that human workers are going to be replaced by machines. The honest truth is that many jobs will be displaced and result in jobs being created elsewhere. Today, we are going to look at what exactly automation is and how it is beneficial to a business and human advancement.

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Increased Automation Is Worrying the Workforce

Increased Automation Is Worrying the Workforce

Automation has helped many businesses improve operations, but at what cost to the people that work for these organizations? Many systems rely on the autonomy of artificial intelligence systems to keep certain tasks and workflows on point. Automation could replace up to a quarter of the current workforce in the next ten years, so people are naturally skeptical and worried about their jobs in the near future.

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A PSA for PSA Solutions

A PSA for PSA Solutions

Productivity is one of the key ingredients for your business’ profitability. However, if a particular service has too many requirements to make it profitable, PSA (or professional services automation) software may be the right fit for your needs. Here, we’ll review what PSA software does, and how it can be a great benefit to a business in the professional services industry.

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Should You Be Excited or Afraid of Automation?

Should You Be Excited or Afraid of Automation?

Your business has a lot of moving parts, and these parts need to be managed properly if you hope to maintain (or improve) operations. However, even the smallest parts of your organization could directly influence your business’ workflow. If these processes are getting in the way of your employees getting the most out of their workday, perhaps automation can provide a way to save time and resources.

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A.I. Is Beginning to Run Business Functions

A.I. Is Beginning to Run Business Functions

How much does your business rely on its data in order to make decisions regarding its future? Organizations are making strides in how they collect and interpret data, but one of the biggest contributors to this is the idea of using artificial intelligence to perform data analysis. With the implementation of A.I., businesses are able to collect more data, analyze data for trends, and take action based on those trends.

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Artificial Intelligence is Going to Help You Work Smarter

Artificial Intelligence is Going to Help You Work Smarter

Humankind has been fascinated with the concept of helpfully intelligent machines making life easier for many years. While we may still be many years away from the likes of Josie from The Jetsons or J.A.R.V.I.S. and F.R.I.D.A.Y., Iron Man’s digital super-assistants, artificial intelligence is a very real thing, with real benefits for businesses even today.

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Automation Helps Deliver Secure Networks and Infrastructure

Automation Helps Deliver Secure Networks and Infrastructure

If you do it manually, your business is spending countless hours on implementing patches and security updates. That’s not even mentioning the many other tasks that pile up if your technicians are simply too busy to get to them. Wouldn’t it be nice if these routine maintenances could be issued without the need for an on-site visit? Automation maintenance and management can certainly be worth the investment.


Remote Monitoring and Management, or RMM, can be used to take advantage of some of the greatest benefits out there for small business technology maintenance. Here are just a few of them.

Patching and Updates
Keeping your business’ applications up-to-date is vital to the success of your organization. Unfortunately, it can be a time-consuming process that eats up too much of your company’s resources to be effective. Depending on the number of workstations, servers, and network components your business has, this process could range from a short amount of time to an incredibly long and drawn-out process. A dedicated monitoring and management service can help you apply patches without the provider being on-site to do the work. This means that they can be applied as they are released, removing the need to manually install updates every time they are issued. Furthermore, these patches can be applied en masse, building (and maintaining) a more agile network and infrastructure.

Network Security Management
You need to react to threats to your infrastructure, but you also need to prevent them from reaching your network in the first place. If you can detect attacks and deflect them immediately, you can prevent a considerable amount of attacks. This is made simply by implementing remote security management. Offsite technology support makes this possible by alerting technicians in the event of any type of breach, giving them the tools they need to battle incoming security issues.

Save Time and Resources
When you take advantage of remote monitoring and management, your business gets immediate relief without waiting for the technician to arrive on-site to resolve the issue. Most issues can be resolved without the visit, so this ultimately winds up saving your business plenty of time and money. Plus, if you’re not the one administering patches and updates, you will have resources available to work on other important initiatives.

Does your company want to take advantage of remote monitoring and maintenance? Reach out to PCSOFT at 02 98730080.

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Automation will help you to deliver the secure network and its entire infrastructure that was available on this. I have to get the... Read More
Wednesday, 15 May 2019 19:53
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Domino’s Invests in a Global Fleet of Pizza Delivery Robots

Domino’s Invests in a Global Fleet of Pizza Delivery Robots

On March 29th, Starship Technologies, a self-driving robotics company, announced a partnership with Domino’s Pizza Enterprises, a franchisor for the Domino’s Pizza brand in Australia, New Zealand, France, Belgium, The Netherlands, Japan, and Germany (totaling over 2,000 stores). This new affiliation allows Starship Technologies to build a fleet of autonomous delivery robots, helping Domino’s with its eventual delivery person shortage, based on the company’s growth estimates for the next 5-to-10 years.

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It’s 2017 and Automation is the Name of the Game

It’s 2017 and Automation is the Name of the Game

How can you use automation technology to leverage profitability and efficiency for your business? Whereas in the past, automating your company’s day-to-day processes seemed out of reach for SMBs, today’s automation technologies are easily accessible. To help you get started with automating crucial aspects of your business, we recommend looking into these three technologies.

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When Powerful Computers Predict Real-World Outcomes

When Powerful Computers Predict Real-World Outcomes

Businesses rely on analytics more every day, with one of the primary reasons being that they’re exceptionally helpful for developing artificially intelligent technology systems that can aid in their missions. One of the qualities of a good AI program is machine learning, which is the ability of a system to look at information to identify and learn from trends. In fact, this practical aspect of AI is one of the reasons why it’s becoming popular in the business setting.

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3 Automation Apps to Make You a Master Multitasker

3 Automation Apps to Make You a Master Multitasker

Multitasking is no easy thing for a human being to do, no matter what anyone says--our brains simply are not wired to focus on more than one task at a time. To resolve this dilemma, there are apps that will automatically carry out an action if triggered by a user completing some other action. These are called automation apps, and they are becoming extraordinarily useful in today’s dynamic workplace.

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PCSOFT
Unit 2/8 Gallipoli Street
Smeaton Grange, NSW 2567